Kadiri Tohib Akinwale

Case Studies

Brand Design

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Case Studies

Brand Design

About

Contact

Case studies

Hospitality Operations & Order Management SaaS Platform

| Industry |

Hospitality

| Role |

Product Designer

| Platform |

Desktop & Mobile

| Timeline |

Jan 2026 - Mar 2026

Improved order coordination between staff and kitchen, reducing service delays and operational errors during peak hours.

| Project Overview |

Braggy is a hospitality SaaS designed to streamline restaurant operations by connecting staff, kitchen, and bar in real time. It enables seamless order flow, stock tracking, and management visibility through role-based mobile and web interfaces.

| Opportunity |

341,453+

Hospitality staff+

workflows still rely on manual systems

128,000+

Daily restaurant orders

22% average error rate in peak-hours

65%

Service delays

Due to staff miscommunication

Unifying fragmented hospitality operations into one synchronized system for staff, kitchen, and management efficiency.

Braggy connects service staff, kitchen, and managers into one real-time system that reduces errors and improves coordination.

| Project Goals |

[1]

Streamline order-taking and kitchen communication flow in real time.

[2]

Enable mobile app access for junior point of sale- service staff operations.

[3]

Provide a centralized dashboard for managers and admin control.

[4]

Support multi-branch restaurant management within a unified system.

| Sitemap 1 |

Initially, Braggy aimed to be a full hospitality ecosystem including restaurant operations, equipment rental, and booking services, forming a complete hospitality management suite.

| Final sitemap |

After iterations, we narrowed focus to restaurant operations first—order states, menu management, user roles, and financial tracking for scalability.

| Design System and Elements |

After finalizing branding and logo direction, I established the color system, typography, and UI components to ensure consistency, scalability, and operational clarity across both mobile and desktop interfaces.